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Cut them off!

Kris LaGrange's picture
Aug 15, 2013

Congressman Tim Bishop and Local Workers Push to "Cut Off" Taxpayer Funds for Call Center Outsourcing 

Long Island workers in the call center industry joined Congressman Tim Bishop today in Patchogue in support of his legislation to bar corporations that send U.S. call-center jobs overseas from receiving federal grants and loans. The event took place at the Verizon call center on North Ocean Avenue that has seen its workforce decline by nearly half in recent years as jobs are transferred off of Long Island. Bishop has strong bipartisan support for his "U.S. Call Center and Consumer Protection Act of 2013," under which the U.S. Department of Labor would track firms that move call center jobs overseas; the firms would then be ineligible for any direct or indirect federal loans or loan guarantees for three years. 

The legislation also protects consumers by requiring overseas call center employees to disclose their location to U.S. consumers and giving customers the right to be transferred to a U.S.-based call center upon request. Call center operations are often outsourced to nations where lax security standards, unauthorized sub-outsourcing, and deceptive business tactics have exposed sensitive financial, medical, and other personal data of millions of Americans to fraud and identity theft. Over the past five years, more than 500,000 U.S. call center jobs have been outsourced to foreign nations. Local call center employees will discuss the negative impact of outsourcing on Long Island and Congressman Bishop will detail his work to bring his legislation to a vote and root out taxpayer support for outsourcing.

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